Terms, Billing, and Refund Policy

1. Business identity

Negotiately provides an AI-powered negotiation coaching service at negotiately.ai. Public support is available at support@negotiately.ai. Privacy requests are handled at privacy@negotiately.ai. Legal entity and mailing address: to be completed by the site owner before launch.

2. AI coaching, not professional advice

Negotiately provides AI-generated coaching, analysis, and draft language for your review. It does not negotiate on your behalf, send messages for you, or provide legal, financial, real-estate, employment, tax, or other professional advice. You are responsible for reviewing the output and deciding what to send or do.

3. Plans and billing

• Single Negotiation is a one-time $5 purchase. It is not a subscription.
• Individual paid plans are billed monthly or annually, as shown at checkout.
• Team plans are billed monthly per seat, with a three-seat minimum.
• Plan allowances, Deep Think credits, seat counts, and billing cadence are shown on the pricing page and checkout before purchase.
• Prices and plan limits may change, but changes do not alter charges already completed.

4. Cancellation

You can cancel a paid subscription from account billing or by contacting support. Cancellation stops future renewal charges. Access to paid plan features may continue until the end of the current billing period unless the account is closed for abuse, fraud, chargeback, or other policy violations.

5. Refunds

If you believe you were charged in error, contact support within 14 days of the charge. Refund requests are reviewed case by case. Approved refunds are returned to the original payment method through Stripe.

Completed Single Negotiation purchases and used subscription periods are generally not refundable unless required by law or there was a billing error.

6. Acceptable use

Do not use Negotiately to deceive, harass, threaten, impersonate, violate law, or submit information you do not have rights to use. Do not rely on generated responses as a substitute for qualified professional advice when legal, financial, employment, real estate, or safety consequences are involved.

7. Contact

Billing, cancellation, refund, and support questions can be sent to support@negotiately.ai.